Benefits of IIP
Public sector reform
Investors in People can be used as part of the continuous development and improvement agenda in public services, providing a framework that links organisation strategy to the leadership, people development and management practices required to deliver high quality services.
"Investors in People has helped us focus our people development on the challenges that the organisation faces and ensure that the scarce resources available for developing people are focussed on the right things to help our people deliver what the organisation needs and our customers want."
Danny Longwill, Head of Personnel Services, Angus & Bute Council
The First Steps Towards Reform
As with any change process, the key for public sector reform is to arrive at the desired outcome in the most effective and efficient way possible.
Organisations will need a clear sense of what has to be achieved and why. This should include realistic goals and timeframes and should include measures which can be tested to review progress.
Investors in People provides the guidance to know what you need to be doing, and the feedback as to whether it’s working in practice.
Good Leadership and Management
Public sector reform will bring into sharper focus the importance of good leadership and management.
Reform requires organisations to be clear about the role that their managers play in getting the best from their people. All managers are agents of public sector reform who can proactively advocate and support change.
Investors in People can help you to improve leadership and management in your organisation through a flexible business improvement framework.
Communication
Good communication is critical at any stage in an organisation’s development, and never more so than when under going reform. The key is to consider up front what should and can be communicated.
Transparency of decision making and intentions is generally the most effective way in which to reduce the risk when managing reform and change.
Using Knowledge and Skills
A key to public sector reform is whether organisations are really making the most of the skills of their people.
Reform can be important in helping organisations to make the best use of the skills and knowledge of people. Many organisations don’t realise the full potential of their people because they don’t place sufficient emphasis and commitment on how they can best use the skills of their workforce.
During a process of managing change, organisations should identify the knowledge and capabilities that are needed from people to deliver future objectives and the reform process should not impact negatively on the skills and knowledge base.
Investors in People provides you with the guidance which helps organisations know what needs to be done, and the feedback as to whether it’s working in practice.
Efficiency and Quality
Public Sector Reform is driven by the principles of efficiency of service and quality of delivery.
The key to improving efficiency is the extent to which an organisation can attain leverage through its functions. Efficiency can be achieved through technological improvements or by streamlining the flow of work and reducing unnecessary waste for example.
In most organisations, people are the most expensive part of the operation, and so the priority should be to achieve the highest return on the investment that made in salaries, contributions, and benefits.
If you would like advice or more information on Public Sector Reform, please contact us.
