Products & Services
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First Scot Rail
4th Aug 2009
In a service driven environment, Investors in People can make all the difference.
The challenge for First Scot Rail lay in introducing Investors in People as quickly as possible and embedding it solidly in the organisation.
Size: 4200 employees
Sector: Passenger Transport
Location: Glasgow
Status: Most recently recognised in 2008
Impact of Investors in People
- Employee engagement has been measured at 66%
- 80% of managers now have personal objectives
- 75% of employees have Time with Their Manager
- First ScotRail awarded a three year franchise extension
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